COVID-19 changed everything in healthcare. We now work within our demanding caring professions and in an atmosphere of persistent uncertainty. This reality mandated an upgrade of leadership skills in real time. Those leaders who embraced a transformational service-leadership mindset navigated the challenge well. Those leaders, who had not, are finding it difficult tounderstand what is now happening to the healthcare workforce.

Join Erica Gifford Mills with her special guest, Phyllis Quinlan, PhD, RN-BC, as they discuss how successful leaders are understanding that few things will tax a person s resilience more than navigating uncertainty. Healthcare organizations, truly all organiztaions can no longer look upon self-care programs as added value niceties to help sustain us in our demanding professions.