Join me for this week's Market Shares episode, where I delve into the current hot topic - the NAR settlement and its implications for our industry. The past few years have been nothing short of intriguing in the mortgage and real estate sectors, and as we move into 2024, the landscape remains tumultuous.

In addition to discussing the NAR settlement, I'll be diving into one of my passions: Operations. Throughout my decade-long journey at New American Funding, I've been lucky to work with some of the best operations personal and through that I have gained invaluable insights into team building and maintenance at the highest echelons of efficiency. In this episode, I'll share my experiences and lessons learned, covering everything from hiring strategies to nurturing long-term team success.

Key points of this episode include:
• Understanding the crucial role of your operations team as the backbone of your company.
• Evaluating the necessary staff capacity for optimal performance.
• Strategies for attracting top talent during recruitment.
• Effective interviewing techniques to identify the right candidates.
• Implementing compensation plans tied to productivity.
• Demonstrating respect and appreciation for your team.
• Addressing challenges proactively and fostering a culture of recognition.
• Taking ownership of providing stability and support to your team.

Tune in to gain valuable insights and actionable strategies for navigating the evolving landscape of mortgage and real estate operations.