This week we're talking with Andrea Waltz, co-founder of Courage Crafters, Inc. and co-author of the books Go for No! and Unlocking the Secrets of Retail Magic. She shares some tremendous advice for both sales professionals and managers.Book Recommendations (if you use our links, it supports the show):Go for No! Yes is the Destination, No is How You Get There by Richard Fenton and Andrea Waltz (https://amzn.to/3L5OCgM)Unlocking the Secrets of Retail Magic by Richard Fenton and Andrea Waltz (https://amzn.to/3L3JOrT)Wisdom Shared: 568 Stirring Quotes to Get You Moving Towards Your Dreams by Baraka Dorsey (https://amzn.to/3jzlX89)My Little Black Money Book by Baraka Dorsey (https://amzn.to/3LQQNFq)Be sure to check out our companion website -- RetailSalesMotivation.comPlease send your comments and questions to podcast@retailsalesmotivation.com. We really want to hear from you!Please subscribe and rate us on Apple Podcasts, Spotify, Google Podcasts, or wherever you listen to us. It helps other people find us on those services.Credit: Music by Ivymusic from PixabayWomen's Business Center of Richmond, Virginia