EP 83 - Lookback with Mike Green

16 ago 2023 · 36 min. 21 sec.

Descrizione

As we continue our series on User Testing tools, we invited Mike Green, freelance User Research Lead and Podcaster of the Understanding Users podcast, to discuss the product Lookback. Mike...

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As we continue our series on User Testing tools, we invited Mike Green, freelance User Research Lead and Podcaster of the Understanding Users podcast, to discuss the product Lookback.

Mike explains how Lookback enables remote user testing and provides a platform for researchers to analyze user behavior and feedback. He highlights the benefits of using Lookback, including its ease of use, its ability to capture both audio and video, and its integration with other research tools. Mike also shares his experiences using Lookback in his own research, and provides tips for researchers looking to conduct effective remote user testing. Overall, the podcast provides valuable insights for anyone looking to improve their user research practices and incorporate remote testing into their research process.
In this episode, we discussed:

The importance of UX design in government products, and some of the restrictions they have
What he looks for in a user testing tools
The ecosystem of other tools he utilizes and Lookback integrations
The ability to bring his own users for testing his designs
Easy use of the tool, and how it helps in saving time and money on travel expenses
Recommendations how to conduct effective user testing with Lookback
The power in show-and-tell to stakeholders
Things he likes and dislikes about the tool
His take on AI in UX research
And so much more…

To learn more about Lookback:

Lookback

Connect with Mike:

LinkedIn: Mike Green
Website: Researchable.uk

Connect with Matt and Moshe on LinkedIn:

*Note: any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way.

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