Have you ever heard of blockchain? I assume that you have probably come across this issue more than once. But have you heard about blockchain in the area of customer experience? And yet it is so. And what's more, there's even the CX Blockchain Institute.
In mid-September 2022, I was in Las Vegas at the CXO2022 conference, during which I met Shelli Ryan - an expert and enthusiast of technology in business, including blockchain. We talked to each other and came to the conclusion that blockchain in customer service is a very good topic for a podcast. Here it is - the 66th episode of the Good Morning BSS World podcast, in which we uncover CX Blockchain with Shelli Ryan.
Grab your coffee cups, sit down comfortably and listen or watch our conversation.

If the topic we talk about in this episode of the Good Morning BSS World podcast is interesting to you, here are a few links that will allow you to explore it even more:
CX Blockchain Institute - https://www.cxblockchain.org/
Shelli Ryan on LinkedIn - https://www.linkedin.com/in/shelliryan/
The CX Blockchain Institute study we talk about in this episode - https://www.cxblockchain.org/the-global-cx-blockchain-market-intelligence-report-2022/
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My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

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