544 PitchIT Vendor Spotlight: Grok Stream
22 lug 2023 ·
15 min. 40 sec.
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Descrizione
In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT...
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In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in real-time, aiming for self-healing operations. Their multi-tenant platform ensures data security and offers efficient implementation, showcasing value in a short timeframe.Key Takeaways:
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- PitchIT is a competition sponsored by ConnectWise, seeking the best emerging technologies to support MSPs.
- Grok Stream is an AI and machine learning company focused on optimizing operations centers for MSPs.
- Grok Stream's platform integrates with RMMs and ticketing systems to provide real-time, proactive problem identification and resolution.
- Their multi-tenant platform ensures data security and allows efficient implementation.
- The goal is to help MSPs achieve self-healing operations and ensure customer satisfaction with minimal downtime.
Informazioni
Autore | Marvin Bee |
Sito | - |
Tag |
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