25 APR 2024 · It's easy to get caught up in job costs and make bad customer service decisions as a result. Ray Hernandez provides an alternate choice that can help inspire continued loyalty. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

24 APR 2024 · Pay is always an issue in any profession. But Ray Hernandez says it's actually not the biggest issue facing techs today. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

23 APR 2024 · It's a tale as old as time, variable and fixed operations, though representing one company, can be night and day. Or is that still true? Have we made progress in our cross-departmental collaboration at the dealership? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

22 APR 2024 · Owning your mistakes and learning from them is critical to future success. The more you waste time on excuses, the less your colleagues will respect you. Straight up. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

19 APR 2024 · Ray Hernandez talks about making mistakes and how to stop them from becoming a bigger issue than they need to be. SPOILER: Accountability is a big part of it! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

18 APR 2024 · We go WAY back to late 2022 for a chat we had with Service and Parts Director, Darryl Terrell, who talked about his "No Excuses" mentality. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

18 APR 2024 · More often than not, long successful careers are long stories of professional and respectful behavior. Leaving your job with respect is critical to maintaining a clean list of useful contacts. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

17 APR 2024 · We all have that employee we feel we can't afford to lose. But what's the cost of accepting subpar performance? Ray Hernandez discusses the mentality of managing from fear. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

16 APR 2024 · Even with a career spanning decades, Ray Hernandez can't afford to coast on reputation alone. Here he talks about how he got the ball rolling with Sonic Auto Group. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

16 APR 2024 · A lifetime of mentorship and learning. Ray Hernandez of Sonic Automotive is relentless in his desire to help and it's absolutely infectious. A devoted family man and friend, Ray shares his passion for teaching and learning in all aspects of his life.  Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorship BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations