28 LUG 2026 · A follow‑up to our Procurebot9000 blog - now with the existential dread of RoboProc, and the launch of the Ask Rich and Ed-bot AI companion app.
For years, procurement has been promised a future filled with automation, digital transformation, and tools that would “revolutionise the function.”
Mostly, what we got were dashboards that required three logins, a chatbot that couldn’t understand the word invoice, and a supplier portal so unfathomable it became a rite of passage. But something has changed.
We’ve now embraced AI properly. We’ve been re-sprayed and are now living AI like procurement tech warriors.
Introducing the Ask Rich and Ed‑bot: A procurement companion built from three years of podcasting, 100 episodes, 75+ years of procurement experience, and the collective wisdom of our many special guests. It’s free, it’s fast, and it answers procurement questions with alarming competence.
You can try it right now — just use the link, create an account, and unleash the spacecats.
Copy and paste this into your browser:
https://mentaraiq.com/share/chatbot/0e874f81-612c-46e5-8c7d-b1a8fc7ee544
So… does this mean AI is about to take over procurement?
Well. Yes. And also absolutely not. And also maybe. And probably it will take over everything you secretly hate doing.
AI is already brilliant at:
- Reading contracts without crying
- Spotting risks you pretend aren’t there
- Predicting supplier failure before the supplier even knows
- Automating the “can you send me a PO?” loop
- Analysing spend without requiring a sacrificial intern
- Writing category strategies that don’t begin with “the market is challenging”
But AI is not brilliant at:
- Convincing Finance that your savings are real
- Negotiating with a supplier who has decided to live in a hedge
- Managing stakeholders who believe procurement is a suggestion
- Understanding why Janet insists on raising requisitions in Comic Sans
- Spotting when a supplier is lying because their left eyebrow twitches
Procurement is still a human sport — messy, political, relational, and occasionally surreal.
AI can handle the heavy lifting, but humans still need to steer the ship, charm the stakeholders, and stop the business from accidentally buying 14,000 unapproved widgets.
How should procurement people adopt and adapt?
Three rules:
1. Stop pretending AI is optional. If you’re still saying “I’ll wait until it’s more mature,” congratulations — you’re already behind. AI is in the building. AI has eaten your spend cube and found £1.2m of leakage.
2. Learn to ask better questions. AI is only as good as the prompts you feed it. If you ask “write me a procurement strategy,” you’ll get something bland. If you ask “write me a procurement strategy that terrifies the CFO,” you’ll get gold.
3. Become the human the AI needs. AI doesn’t replace procurement people — it replaces procurement people who refuse to evolve. Your job becomes interpretation, judgement, influence, creativity, and leadership. The robots do the grunt work. You do the clever work.
What about suppliers?
Suppliers fall into three categories:
1. The AI‑powered elite. Already using AI for forecasting, pricing, risk modelling, and proposal generation. They are not still using spreadsheets from 2014.
2. The “we’re exploring AI” crowd. They have one pilot project, one intern, and one slide deck. They are not exploring AI. They are exploring excuses.
3. The hedge‑dwellers. They will continue to send quotes in PDFs named “FINAL_FINAL_v7_revised”. AI will not save them. Only reincarnation will.
Which businesses are actively using AI in procurement now? Lots — and not just the tech giants. The leaders aren’t the ones with the biggest budgets — they’re the ones who stopped waiting for permission.
What AI is best at…
Analysis. AI can analyse 40,000 lines of spend data in seconds and tell you that your organisation has accidentally bought 17 different types of stapler. It will also politely point out that one supplier has been charging you £14.99 for “miscellaneous metal item” for three years.
Pattern recognition. AI will spot that Supplier A always submits invoices at 11:58am on Fridays, which correlates perfectly with their CFO’s weekly pub visit. It will also notice that Janet only raises requisitions after a full moon.
Drafting. Ask it for a category strategy and it will produce a beautifully structured document with charts, insights, and a conclusion that subtly implies your stakeholders are the problem. Ask it for a negotiation script and it will give you something that sounds like quick-fire Aaron Sorkin wrote it after three espressos.
Compliance checking. AI will read your NEC contract, highlight the clauses you’ve ignored, and gently ask whether you’re sure you want to proceed with that variation order. It will also detect that your supplier has replaced “shall” with “may” in section 4.2.1 — the procurement equivalent of a jump scare.
Risk detection. AI will tell you that Supplier B is showing signs of financial distress because their CEO has started posting inspirational quotes on LinkedIn. It will also flag that your preferred supplier’s parent company has quietly changed its name to “Phoenix Holdings Ltd”, which is never a good sign.
Workflow automation. AI will chase POs, send reminders, update trackers, and escalate issues — all without developing the deep resentment normally associated with these tasks. It will also send Janet a polite message reminding her that Comic Sans is not an approved font.
Turning chaos into clarity.
Give AI 12 conflicting emails, 4 spreadsheets, 3 meeting notes, and a photo of a whiteboard taken at a weird angle, and it will produce a coherent summary. It will also tell you that the real problem is that nobody knows who actually owns the widget category.
What humans must continue to do…
Negotiation. AI can draft your negotiation plan, but only you can look a supplier in the eye and say, “I’m not paying that,” with the correct level of English passive aggression. AI cannot replicate the subtle eyebrow raise that signals “we both know this price is nonsense.”
Relationship management. AI can remind you to call a supplier, but it cannot attend a meeting, drink terrible coffee, and pretend to be delighted about their new PowerPoint template. It also cannot detect when a supplier is lying because they blink too slowly.
Strategy. AI can generate 12 strategic options, but only humans can choose the one that won’t cause Finance to have a meltdown. It can’t foresee that your CEO will change direction halfway through the project because they read a magazine article on a plane.
Influence. AI can write a brilliant business case, but only humans can persuade Dave from Operations that “no, you cannot buy it on your corporate credit card.” AI cannot navigate the political minefield of a steering group where half the attendees don’t know why they’re there.
Creativity. AI can be too creative. Ask it for a supplier onboarding plan and it might hallucinate a ceremonial dance, a fog machine, and a QR code tattoo. Ask it to draft your contact details and it may invent a new phone number, a fictional postcode, and a job title you’ve never held.
Governance. AI can flag non‑compliance, but only humans can sit in a meeting and say, “No, we really can’t do that,” while everyone else stares at the table. AI cannot enforce a policy with the correct level of weary authority.
Saying “no” loudly and confidently. AI can suggest alternatives, but only humans can deliver the classic procurement “no” — the one that causes suppliers to reconsider their life choices. AI cannot replicate the tone that says, “I’m not angry, just disappointed.”
AI won’t replace procurement. But procurement with AI will absolutely replace procurement without AI. If you don’t adopt AI, you’ll become the person who still prints contracts. If you do adopt AI, you’ll become the person who delivers insights before anyone else has even opened Excel. The future belongs to the augmented, the curious, the adaptable — and the ones who aren’t afraid to ask a Spacecat for help.
Final thought
AI isn’t coming for procurement. AI is coming with procurement. If you haven’t tried the Ask Rich & Ed‑bot yet, now’s the moment. Click the link. Create an account. Ask it something difficult. See what happens when 75+ years of procurement experience meets actual intelligence.
And remember: In procurement, saying “no” is still an art. AI just helps you say it faster.
Procurement Says No. Now with added Ask Rich and Ed-bot - the first procurement AI companion app.