The year is 2023, and there are so many advancements in the hiring and recruitment sector. Down the line, we observed significant changes in the hiring process. Now, a hiring agency in Delhi NCR recruits candidates through resume screening, assessment tests, and in-person interviews. With the introduction of AI and ATS screening, there may be transformations in the talent acquisition process, but one thing remains the same: the need and importance of soft skills for both employers and employees.