Performance reviews often fall short because they’re treated as a single conversation rather than the outcome of a year-long management process. When expectations aren’t clearly defined, and feedback isn’t captured along the way, reviews can become vague, shaped by recency bias, or less useful than they should be.

In this episode, host Bobby Williams is joined by Taylor Griffin and Courtney Hamilton to discuss how leaders can run reviews that actually drive results. The conversation covers how to define clear standards, stay close to performance throughout the year, and turn the review itself into a forward-looking discussion about what comes next.

In this episode, we discuss:

• Why reviews are often vague or overly influenced by recent events
• How defining the “gold star”  improves accountability
• The “captain’s log” method for capturing performance examples throughout the year
• How to deliver feedback in a way that reduces defensiveness and drives change