In the wake of Hurricane Ida, images of empty supermarket shelves were posted on social media and shown on news outlets thanks to issues with the supply chain. Such challenges are not new, however, due to COVID-19. To answer calls by the business community, Dillard University added supply chain management as a concentration of the business administration program. Dr. Dorian Williams, dean of Dillard’s College of Business and an assistant professor of economics, joined "Conversations on the Oaks" to help us understand why the supply chain is a component of business that is important for the public to understand.