So far in this series, we’ve covered how to clinically capture the acuity of TAVR patients and how to save thousands using templates embedded in your electronic health record. In this Structural Heart Innovations episode, host Melanie Lawson talks with guests Susan Low, RN, CCRNK, executive director of Cardiovascular Services, Prisma Health Richland, and Jim Kreiner, MHA, director of Cardiovascular Operations, Prisma Health Richland. Together, they discuss how they’ve standardized acuity capture across their service lines and explain the risks associated with capturing them improperly.

Guest Bios

Susan Low RN, CCRNK, executive director Cardiovascular Services, Prisma Health Richland – Susan is an experienced cardiovascular nurse leader with extensive work in operational execution, strategic planning, leadership development and cardiovascular program development. She is quality and outcomes focused with a proven record of building successful STEMI, heart failure , LVAD and structural heart programs.

Jim Kreiner, MHA, director of Cardiovascular Operations, Prisma Health Richland – Jim is an experienced professional with over 23 years’ experience in the cardiovascular industry. Starting his career as a cardiovascular sonographer, he then moved into a leadership role as an Imaging Manager. Jim has been serving as the director of Cardiovascular Operations at Prisma Health in Richland for the past 6+ years.