The next BriefingsDirect Voice of the Customer digital business transformation case study highlights how Independent Health in Buffalo, New York has entered into a next phase of "strategic DevOps."

After a two-year drive to improve software development, speed to value, and improved user experience of customer service applications, Independent Health has further extended advanced testing benefits to ongoing apps production and ongoing performance monitoring.

Hear here how the reuse of proven performance scripts and replaying of synthetic transactions that mimic user experience have cut costs and gained early warning and trending insights into app behaviors and system status.

Here to describe how to attain such new strategic levels of DevOps benefits are Chris Trimper, Manager of Quality Assurance Engineering at Independent Health in Buffalo, New York, and Todd DeCapua, Senior Director of Technology and Product Innovation at CSC Digital Brand Services Division and former Chief Technology Evangelist at Hewlett Packard Enterprise (HPE). The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions. [Sponsor: Hewlett Packard Enterprise.]