Kathy Miller and Shannon Karels founded OPSisters, a training, consulting and coaching organization in 2020. They work with companies, teams and individuals interested in improving business performance results through proven lean principles and inclusive cultures.

Their new book: STEEL TOES AND STILETTOS: A True Story of Women Manufacturing Leaders and Lean Transformation Success is written from each of their perspectives—from an executive position with P&L responsibility and from the Lean leader responsible for the transformation. Readers of their book will learn techniques for improving results and engagement at any organization. Advocating that lean transformation and an inclusive culture improves key performance metrics, the authors also show how it enables a work environment that is safe and drives value for the customer.