How do we define work and the skills needed to do the work? The way we view and assess skills is often through assessing and appraising someone’s output. But the problem is that most organizations aren’t capturing the right data and using it to gain insight.

According to Matt Donovan—the Chief Learning and Innovation Officer at GP Strategies—Job descriptions and skills in general describe the baseline. They are not what makes someone great at what they do. 

So how do we define the work and the skills needed to do the work? How can we capture a high-performer’s secret sauce? What are they doing that’s making it a successful experience versus what’s written in the job description?

We dive into a fascinating conversation about where we are now, how AI is going to both help and disrupt organizations, and what the future of skills assessment could look like.