Receiving Correspondence
You can choose how TWC sends unemployment benefits documents to you. You
will receive all documents and notices by U.S. mail unless you sign up to receive
correspondence electronically on ui.texasworkforce.org.
■ If you choose electronic correspondence, an e-mail will notify you when new
correspondence is posted. You must then log in to ui.texasworkforce.org to
view your correspondence.
■ Some documents require a response.
■ If you do not respond on time, you might not receive benefits.
■ You must keep your U.S. mail or e-mail address current. Update your address at
ui.texasworkforce.org. Select Contact Information, or call a Tele-Center at
800-939-6631. If you move out of state, you must register for work at a public
workforce office in that state, unless you commute to work to Texas from a
border state.