No matter the size of your property, you have to think like a CEO, with shareholders, a board of directors and department managers.

I’m going to tell you how.

As the owner of an independent hotel, resort, inn or bed & breakfasts, you and you alone have manifested any problems or uncomfortable situations that have occurred.

Does that sound harsh?

Passing blame to or not being supportive of your employees, can develop a disease that can destroy your business and have a negative influence on your life. Your problems don't go away until you take responsibility for them.

Alright, you might be thinking "Wait a minute, I thought this episode was about setting up an organizational strategy."

The reason for these exercises is that so when you have an organizational strategy in place and have it work, you have to have the right mindset. You have to be able to look at the big picture.

Your goal, in setting up an organizational strategy is to develop a business that you could someday sell or turnover to someone and the operation would continue to operate without missing a beat.

You want to develop an operations manual.

You don't have to sell but with this thought process in mind, it will be easier to stay focused.

Now, I understand every hospitality property, independent hotel, resort, inn or bed and breakfast could be a little different but this is a model that if you follow, will work.

Don't plan on racing through this exercise, it's going to take time.

Continue reading and I will share with you how you start...

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