Healthcare organizations are focusing on ways to increase interoperability, improve communication, and streamline operations in order to deliver the best possible care at the best price for members. Provider network and data management has always been an important piece of health plan operations. In recent years, health plans have been re-imagining their provider relationships as a strategic way to improve their care delivery and member outcomes.

In this podcast, Cate McConnell, Industry Leader, Healthcare Payers at Appian is joined by industry experts Todd Ellis, Principal, and Ash Shehata, Principal, US Healthcare Payer Lead for Advisory and Global Center of Excellence at KPMG, to discuss specific strategies around provider network management, challenges and opportunities for your health plan.

Topics also include:
● Treating provider networks as a customer base
● Managing the chaos around critical payer-provider functions
● The importance of continuous process management