Misconceptions on Outsourcing | Isaac Major
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Descrizione
In this episode we brought on Isaac Major who is currently the VP of Customer Solutions at Quantanite. Outsourcing is very useful and an important step in expanding a business...
mostra di piùAbout Quantanite 2:57
Some of the trends they’re seeing in outsourcing 4:00
Staying in control 5:43
Technology they tend to use 7:51
Where does the outsourcing occur? 10:30
Customer retention 13:29
If you’re considering outsourcing 16:44
“In the present, the number one thing your customers care about the most when it comes to your support staff is time. How long do they have to wait to get this resolved?” 9:12
Informazioni
Autore | Gabe Larsen |
Sito | - |
Tag |
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