In this episode, we’ll dive into Mark Legato’s key tactics for restaurant growth and success. As a seasoned general manager in the fast food industry, Mark Legato has mastered the art of balancing operational efficiency with exceptional customer service. He emphasizes the importance of leveraging technology to streamline processes, ensuring smooth operations and faster service. Mark Legato also believes in the power of a flexible, evolving menu to keep customers excited, while maintaining consistency in food quality and overall experience. His strategic focus on staff training and retention further highlights how a motivated team drives long-term success in the restaurant business.