Most discussions concerning the COVID-19 global pandemic aspire to a path leading to some form of normalcy – a “new normal.” That pathway is often framed in terms of phases, with each phase leading to an equilibrium of sorts. In other words, the state of equilibrium will be defined differently with each phase.

No one really knows how this transition is going to work, since there is no playbook for recovery from a pandemic that literally shuts down whole economies. Most likely, a state of equilibrium implies a different experience in which customer and consumer preferences, global supply chains, and the workplace are undeniably altered in ways requiring companies to refine their business models to remain relevant.

Protiviti has published a two-part series on finding equilibrium in uncertain times. In this podcast, Protiviti Managing Directors Dolores Atallo and Jim DeLoach discuss key points from Part 1, “Build on Your Strengths.” Dolores is a leader with Protiviti’s Risk & Compliance and Enterprise Risk Management groups. Jim heads Protiviti’s Global Thought Leadership Program and is a member of the firm’s Global Solutions Leadership group.

To learn more, read Getting There Eventually: Finding Equilibrium in Uncertain Times – Build on Your Strengths, available at www.protiviti.com/bulletin.

Transcriptions of Powerful Insights are available upon request from kevin.donahue@protiviti.com