Welcome to another episode of The Modern Healthcare Back Office Podcast, where we explore the intricacies of HME revenue cycle management and provide actionable healthcare business solutions. In today's episode, our guest Joey Graham, an HME back office workflow expert with over 20 years of experience, discusses common mistakes in HME workflow management and shares valuable insights on how to optimize your team's performance.

Join us as we dive deep into:

• The traditional HME workflow management process and its built-in problems

• The impact of technology on modern HME revenue cycle management, including e-referrals and automation

• The unique challenges of managing front office vs back office operations and proven strategies to overcome them As a seasoned professional in the healthcare industry,

Joey Graham has dedicated his career to optimizing HME back office workflows and developing effective healthcare business solutions.

Tune in to learn from his expertise and improve your organization's HME revenue cycle management processes. Don't miss this episode if you're looking to enhance your understanding of HME workflow management, revenue cycle management, and healthcare business solutions. Subscribe to The Modern Healthcare Back Office Podcast for more insightful discussions on the latest trends and best practices in healthcare back office operations.