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Everything You Need to Know about Engaging Younger Patients Authentically

29 ago 2024 · 48 min. 32 sec.
Everything You Need to Know about Engaging Younger Patients Authentically
Descrizione

Welcome to the Hey Docs! Podcast with your host Jill Allen.   Today, I have the pleasure of hosting returning guest Davin Bickford from WildSmiles. Today, Davin is here to discuss...

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Welcome to the Hey Docs! Podcast with your host Jill Allen.
 
Today, I have the pleasure of hosting returning guest Davin Bickford from WildSmiles. Today, Davin is here to discuss the latest trends in marketing and brand messaging within the orthodontic industry. From statistics on market share and growth, to the impact of declining birth rates on practices, we are getting into it. This is an episode you won’t want to miss.
 
Let’s get started!
 
Summary
 
In this conversation, Jill and Davin discuss the importance of focusing on the younger demographic in orthodontic marketing. They highlight the need to attract more kids and their parents to orthodontic practices, as they make up a significant portion of the market. They emphasize the importance of creating a fun and exciting experience for kids and offering a variety of treatment options. They also discuss the challenges and market forces that orthodontists face, such as declining birth rates and increased competition. They suggest that practices should strategize and adapt to these changes to protect their market share. In this conversation, Davin Bickford and Jill discuss the importance of creating a positive and personalized experience for orthodontic patients, particularly children. They emphasize the need for orthodontic practices to focus on the overall experience, from the initial website visit to the in-office treatment. They also highlight the significance of authenticity in messaging and the value of offering choices to patients. Davin shares examples of how practices can enhance the patient experience, such as providing customized pamphlets and interactive tools for children to design their own braces. The conversation concludes with a discussion on the impact of grit and compassion in business.
 
https://www.instagram.com/wildsmilesbraces/ https://www.linkedin.com/company/wildsmilesbraces/ https://www.facebook.com/wildsmilesbraces
https://www.wildsmilesbraces.com/

Takeaways
  • Focusing on attracting kids and their parents is crucial for orthodontic practices
  • Creating a fun and exciting experience for kids can help grow the practice
  • Offering a variety of treatment options and custom braces can attract more patients
  • Orthodontists should strategize and adapt to market changes to protect their market share Orthodontic practices should prioritize creating a positive and personalized experience for patients, especially children.
  • The patient experience begins with the website and extends to social media and in-office interactions.
  • Authenticity in messaging is crucial to building trust with patients.
  • Offering choices and engaging patients through personalized experiences can enhance their overall satisfaction.
  • Grit and compassion are important business skills that contribute to success.

Chapters
 
00:00 Introduction and Recap of Wild Smiles
02:03 Shift in Orthodontic Marketing Focus
06:06 The Importance of Focusing on Kids and Parents
08:23 Growing Market Share and Observations
11:15 Evaluating Demographics for Startup Practices
13:35 Protecting Practices from Market Forces
17:10 Addressing Declining Birth Rates and Increased Competition
21:37 Strategies to Overcome Challenges
23:23 The Importance of Custom Braces and Choice
25:36 Taking Advantage of Opportunities
27:34 Creating a Positive and Personalized Experience
29:28 The Role of Authenticity in Messaging
32:21 Enhancing the Patient Experience through Choices
46:23 The Impact of Grit and Compassion 


Connect With Our Advertisers
 
Kaleidoscope - Orthodontic Digital Marketing
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up
Retainers for Life - Outsourced Retainer Program

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!   
 
Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero
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Autore Jill Allen
Organizzazione Mainbox JA&A
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