This episode features Slavina Spasova and Ilda Durri from the European Social Observatory discussing how EU policies are reshaping long-term care and platform-mediated home care work. They explore how platformisation amplifies existing challenges in the sector—unstable earnings, unpredictable schedules, limited representation and blurred responsibilities—and how the new Platform Work Directive addresses these issues through clearer employment status, algorithmic transparency, data rights and health and safety protections. The episode concludes with their policy recommendations for building a sustainable, people-centred care platform economy.