Erick and Rich discuss CORE, a new offering from Integris that combines traditional monitoring and management with AI services, as well as four ways MSPs can waste less time on meetings. Then they’re joined by Mark Scott and Joel Abramson of Top Down Ventures for a venture capital perspective on investing and M&A in managed services today. And finally, one last thing: Even ChatGPT loves Snickers bars.
 
Discussed in this episode:
Managed BPO Is the New Managed Services
Top Down Outliers Blog - May 2026
Top Down Outliers Blog - June 2026
Top Down Outliers Blog - August 2026
The Top Down Outliers podcast
Snickers Hungr.AI
 
Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.