This podcast dives into the details, opportunities and challenges behind the podcast guest’s expertise in research, the automotive industry, and ADAS. This segment guest, Susannah Gotsch, is Director, industry analyst of CCC Information Services, Inc., and the author of the recently released “Crash Course 2020 Trend Report.” This publication has become a key resource for the industry in understanding how broader trends within the economy, new and used vehicle market places, and collision industry are impacting auto claim frequency and costs.