This week, Special Ops Interrogator, Eric Maddox joins the show for part 2 of a 2-part episode. In this episode, Eric shares his story of working though nightly raids, endless interrogations, and top-secret conditions as he sought out to find Saddam Hussein through the process of empathy-based listening.
This episode will provide detailed examples of empathy-based listening in practice within a high-stakes situation. He shares effective methods of asking the “right” questions, following conversational breadcrumbs, building trust, and conquering your own relational pitfalls.
Though not as dangerous as Eric’s experience, you find yourself in high-stakes situations in your business and leadership endeavors every day. How can Eric’s empathy-based approach alter the cooperation within your team?

MENTIONED IN THIS EPISODE
Values Exercise: https://www.think2perform.com/our-approach/values

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ABOUT ERIC MADDOX
Website: ericmaddox.com
Instagram: @eric_b_maddox
LinkedIn: https://www.linkedin.com/in/ericmaddoxmba/
Facebook: https://www.facebook.com/EricBMaddox
Twitter: @ebmaddox
Eric’s Podcast “Creating Influence”: https://www.spreaker.com/show/creating-influence
Eric’s Book “Mission Blacklist #1”: https://amzn.to/3mDNeJd
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Eric Maddox joined the U.S. Army as an infantry paratrooper for the 82nd Airborne Division in 1994. After spending three years as a paratrooper, jumpmaster and a qualified ranger, Eric reenlisted as an interrogator and Chinese Mandarin linguist. Since 9/11, Eric has conducted over 2,700 interrogations while deploying eight times in support of the Global War on Terrorism (GWOT) to include multiple tours in Iraq, Afghanistan, South America, Southeast Asia, and Europe.
In 2003, while assigned to a special operations task force in Tikrit, Eric conducted over 300 interrogations and collected the intelligence which directly led to the capture of Saddam Hussein. As a result, he was awarded the Legion of Merit, the Defense Intelligence Agency’s Director’s Award, and the National Intelligence Medal of Achievement. After being hired as a civilian with the Department of Defense, Eric continued to help fight the Global War on Terror (GWOT) until 2014. In May 2015, he earned his MBA from Washington University in St. Louis and is now a private consultant and negotiator and lives in his hometown of Tulsa, Oklahoma.

Join us every Wednesday for a new episode as we DEFEAT bad decision-making – one episode at a time!