The source for this episodes deep dive is an article titled "Artificial Intelligence in the Hospitality Industry" which examines the various ways AI is transforming the hospitality industry. The article discusses how AI personalizes guest experiences, enhances customer service through chatbots and virtual assistants, streamlines operational efficiency by automating tasks, predicts maintenance needs, and manages staff schedules, as well as how it impacts revenue management, security, and sustainable practices. It also explores exciting future trends like voice-activated services, robotics in hotels, and virtual and augmented reality. You can check out the full article at https://unboxedai.blogspot.com/2024/09/artificial-intelligence-in-hospitality.html