This is the big one! Join Frank as he reveals the details of what's missing from the relationship between you and those who don't yet know you, and even many of those who do. Find out the exact reasons why people refuse you, or accept an offer from you and then bail. Find out what you can do to not only bridge the gap between you, but reach the ultimate goal of being the voice inside their head, the go-to- of their thinking and decisions when it comes to health and how to turn that into a lifetime patient relationship. Listen in now!