Customer Experience Tip: Manage Expectations, Not People
18 feb 2021 ·
1 min. 18 sec.
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Descrizione
CX Tip: Manage Expectations, Not People Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, today's customer experience tip is manage expectations, not people. Please tell us more. Jill...
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CX Tip: Manage Expectations, Not People Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, today's customer experience tip is manage expectations, not people. Please tell us more. Jill Heineck: [00:00:15] Yes, this one's a doozy, and it can set the tone for the entire interaction. What can your customers expect from you and [...]
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Informazioni
| Autore | Stone Payton |
| Organizzazione | Stone Payton |
| Sito | - |
| Tag |
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