Creating a Culture of Customer Service: How to Make Your Hotel Stand Out | Ep. #328

2 feb 2023 · 12 min. 29 sec.
Creating a Culture of Customer Service: How to Make Your Hotel Stand Out | Ep. #328
Descrizione

Excellent customer service is essential for any business, but it is particularly crucial for hotels. In this episode, I’ll share ways for you to improve your hotel customer service. Guests...

mostra di più
Excellent customer service is essential for any business, but it is particularly crucial for hotels.

In this episode, I’ll share ways for you to improve your hotel customer service.

Guests come to hotels not just for a place to sleep, but for a memorable experience.

Whether it's a family on vacation or a business traveller, customers have high expectations when it comes to their hotel stay. Your goal when it comes to hotel customer service techniques is to make your property stand out and create loyal guests.

From establishing a customer-focused culture to using technology to enhance communication, the tips I share will show you how to deliver exceptionally service that will leave a lasting impression.

Continue reading, watching or listening and I will share ways you can improve your hotel customer service …

⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/creating-a-culture-of-hotel-customer-service-how-to-stand-out-328

“The Guide to Owning & Operating a Hospitality Property – Successfully” course. https://KeystoneHPD.com/Course

Get your copy of the “How to Improve Your Hospitality Properties Success” e-book? https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success

Get Your INNsider Tips
https://KeystoneHPD.com/INNsider-Tips

Join one of your private groups
https://keystonehpd.com/private-groups

Say hi on social

Facebook: https://www.facebook.com/KeystoneHPD

Twitter: https://twitter.com/KeystoneHPD

LinkedIn: https://www.linkedin.com/company/keystone-hospitality-development

Listen to The Hospitality Property School PODCAST here
https://www.keystonehpd.com/hospitality-property-school-podcasts

YouTube
https://youtu.be/03OJqLmlQeQ

A Division of Keystone Hospitality Property Development
mostra meno
Informazioni
Autore Gerry MacPherson
Sito keystonehpd.com
Tag

Sembra che non tu non abbia alcun episodio attivo

Sfoglia il catalogo di Spreaker per scoprire nuovi contenuti

Corrente

Copertina del podcast

Sembra che non ci sia nessun episodio nella tua coda

Sfoglia il catalogo di Spreaker per scoprire nuovi contenuti

Successivo

Copertina dell'episodio Copertina dell'episodio

Che silenzio che c’è...

È tempo di scoprire nuovi episodi!

Scopri
La tua Libreria
Cerca