Dr. Mark Goulston is the world’s leading C-Suite conflict coach and works with executives to effectively and successfully deal with, manage and resolve conflicts. He is the inventor of Surgical Empathy a process of unlocking and freeing people from internal psychological strictures and bottlenecks caused by trauma so that they can go on to have success, happiness and peace of mind. He developed this process as a UCLA trained psychiatrist and professor, psychotherapist and FBI and police hostage negotiation trainer. He now focuses on working with high potential CEOs who are stuck because of their internal blocks in dealing with conflict.He is the author or co-author of nine books that have been translated into 42 languages with his book, “Just Listen,” becoming the top book on listening in the world and hosts the highly ranked podcast, My Wakeup Call.

For more information, please visit www.LeadershipBooks.com