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Building A Catering Business In The Digital Age

30 set 2024 · 30 min. 49 sec.
Building A Catering Business In The Digital Age
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Jen Saunders-Haynes, Subway's Global Catering Director, offers invaluable insights into the evolving catering industry. She emphasizes the importance of treating catering as a distinct business, highlights the challenges of scaling...

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Jen Saunders-Haynes, Subway's Global Catering Director, offers invaluable insights into the evolving catering industry. She emphasizes the importance of treating catering as a distinct business, highlights the challenges of scaling operations in a multi-unit environment, and discusses the potential impact of automation and AI on the future of catering. Haynes stresses the significance of local engagement, relationship-building, and providing exceptional service to ensure repeat business. She also touches on the blurring lines between different off-premises channels and provides encouragement to industry professionals, advising them to stay passionate and be their own advocates in this dynamic field.
CateringInnovation #SubwayStrategy #FutureOfFoodService
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Autore Rever Networks
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