Guest: Doug Wojcieszak is a disclosure consultant who has had personal and professional experiences with tort reform and medical malpractice issues. He lost his brother to medical errors. His family successfully sued the hospital and doctors. The hospital attorneys – not the doctors -- empathized with them, and they never admitted fault or apologized for the incident. Doug founded Sorry Works! to successfully promote apologies for medical errors as the solution to the medical malpractice crisis. Listen to Joni live M-F at 2:00 p.m. ET on www.W4CS.com. www.JoniAldrich.com