SEGMENT 1, starting at 0:00: Trust and credibility are under attack throughout our society and this cynicism hurts every small business, regardless of their industry. What can a small business do to counter this trend and build trust with their customers and prospects?

SEGMENT 2, starting at 18:30: Most small business owners are ill prepared for retirement. They expect selling their business will fund it, but unfortunately this often never happens. What should small business owners be doing to fund and prepare for retirement instead?

SEGMENT 3, starting at 37:00: The best bosses I have ever had were all women, but many women struggle with their leadership style – they think it has to be like their male counterparts in order to succeed. What can help women break out of that mindset?

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