Would you do something, if you saw someone being attacked?

In today’s episode, we discuss the Bystander Effect, something that came up in Lizette’s Sociology class, and felt compelled to share the knowledge. Selena and Lizette share some personal experiences that they have encountered and talk about what was their natural reaction to those situations. They give some good tips, as to what to do if you should ever find yourself in similar instances and also touch on an Oakland initiative that launched in April 2022 which is MACRO (Mobile Assistance Community Responders of Oakland). MACRO responds to calls about homelessness, behavioral or mental health calls, noise complaints and people being drunk and non-violent in public.

We encourage our listeners to gauge whatever situation you might encounter and call the correct people for help. Always ask yourself, If I was in that situation what would I want somebody to do for me?

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MACRO Serves the whole City of Oakland

When Should I call MACRO?

It is important to call MACRO at the onset of a behavioral health issue or when there is an initial concern for a person's mental health & well-being. The earlier a MACRO team can begin an intervention the better chances are to de-escalate the challenge before an individual is in crisis.

DISCLAIMER: MACRO requests for service are for low acuity quality of life concerns and are NON-EMERGENT and NON-VIOLENT. If an immediate emergency response is required, please call 911. MACRO units do not respond inside anyone's home, a domestic violence call, or anything that appears dangerous or violent.

MACRO teams respond to calls about homelessness, some behavioral or mental health calls, noise complaints and people being drunk (and nonviolent) in public.
MACRO units do not respond inside anyone's home, a domestic violence call, or anything that appears dangerous or violent.

Call 911

Residents are asked to call 911 to get a MACRO unit to respond, and in an effort to aid the dispatcher, the caller can stress that the situation appears to be non-violent and that a MACRO unit is desired.

Residents are asked not to call 211, 311, or the non-emergency fire department number to get a MACRO response at this time. (Info from their website - March 2023)

EMAIL MACRO@oaklandca.gov

A MACRO response can be requested via direct email. MACRO teams will respond to requests for service for homelessness, some behavioral or mental health concerns, noise complaints and people being drunk (and nonviolent) in public. A complete list of MACRO Incident types is listed below. When emailing MACRO please use the template provided:

• Email MACRO@oaklandca.gov
• Subject: "Request for Service @ Address/Location + Call/Incident Type"
• Body: Description of Incident, any relevant history and if possible, a picture.

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Remember yall, when you know better, you do better!

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