In this episode of Mediator Musings Director of Mediation Institute, Joanne Law and Director of Applied Learning, Ken Speakman talk about how you, we and everyone form maps of our world to help us to navigate our way through life. As with any map, they can get out of date or be poorly drawn in the first place and that can definitely lead to us getting lost. In mediation, our role is to help our clients to verbalise and explain their maps of the world (which make up their expectations about others) so that misunderstandings can be resolved.