It is common to associate the term ‘virtual care’ with what was originally branded as ‘telehealth’ — a decades old alternative to in-person urgent care for simple issues — a minor sinus infection or a case of pink eye. In this episode, we’ll explore how, in reality, virtual care has evolved and expanded to a point where we’d say, over the next decade, it will be a foundational element to how care is delivered and how health plans and health plan designs will modernize. It will become increasingly clear that the future of care is hybrid. We’re joined in this discussion by Matt Cook, CCO of Firefly Health.